Program Management
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Account & Program Management
We've learned that no two clients are the same. Each company has unique policies, travel patterns, growth expectations, required services, existing programs and plans for future growth. At Travel Leaders, we devote the same level of attention to all our clients, regardless of size or spend.
We're constantly tracking metrics like online booking tool adoption, trip complexity and industry market to ensure our customers are fully supported. Dedicated program management means that we are anticipating your needs before you realize them. We've helped companies expand their travel program for decades. Put our accrued wisdom to work for your organization.
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Contract Optimization
Travel Leaders is a top-tier partner with virtually every travel provider.
Our clients benefit from discount rates thanks to the enormous market share of our global organization. We utilize all types of fares to drive costs savings for your travel program, including contractual, wholesale, proprietary and web fares.
Using sophisticated technologies, pricing software and qualified airline ticket wholesalers paired with our highly skilled travel advisors, we ensure significant cost savings.
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Implementation
Travel Leaders is an expert at implementing programs with organizations ranging from large multi-nationals to small startups and everything in between.
Working with your internal departments, we are responsible for the success of the implementation,
including discovery of all travel-related information, ongoing project management, client meetings, communication plans and training strategies.
The various steps for complete travel program implementation follow the milestone sequence shown below:
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Meetings & Events
Spending Too Much On Meetings?
By leveraging our company to assist with meetings management, we'll track, manage and control one of your companys's biggest expenses.
Ensure your meetings run smoothly
Engage with our professional event planners for meetings large and small. No two events are equal, and our experienced leaders can handle all the logistics.
Group discounts
Qualify as a group with as few as 10 people. Our partnerships, travel incentives & loyalty programs can result in valuable benefits.
Tailored Experience
Our flexible solutions, top-flights vendors & easy-to-use technologies produce lively events that feature brand marketing, content development & on-site staff.
Reach your business goals
Perform beyond expectations with the help of our considerable experience & powerful partnerships. We're dedicated to supporting your growing company.
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Program Success
Travel Leaders achieves the highest benchmarks of customer service with an “above and beyond” attitude. We will guarantee service levels at 100% of Key Performance Indicators (KPIs) that are integral to the Service Level Agreement (SLA). We quantitatively and qualitatively measure our management activities over travel spending, coordinating local resources and applying industry best practices.
We document the incremental benefits regularly to prove our ongoing value.
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Supplier Partnerships
Our agency is a top-tier partner with virtually every travel service provider. Our clients benefit from the discounted rate we receive thanks to the enormous market share of our global organization.
Air
We utilize all types of fares to drive cost savings for your travel program, including contractual, wholesale, proprietary and web fares. Using sophisticated technologies, pricing, software and qualified airline ticket wholesalers paired with our highly skilled travel advisors,
we ensure significant cost savings.
Car
Our organization has deeply discounted agreements with major rental car vendors that result in substantial savings for our clients.
You can expect preferred pricing and inclusion of ancillary services like direct billing and liability insurance.
Hotel
Available exclusively through our agency, the Worldwide Hotel Program offers Best Available Rates at over 42,000 global hotel brands and independent properties. Our proprietary global hotel program offers valuable benefits and rewards, including complimentary services and amenities, loyalty points and credit card guarantees.
The Travel Leader SELECT hotel program provides VIP-worthy privileges
at many of the world's most distinguished hotels, resorts and villas. Complimentary amenities include a US$100 credit, breakfast for two daily, room upgrade and early check in/late checkout based on availability.
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Sustainability
Travel Leaders recognizes the exponential need to reduce our carbon footprint so we may preserve the world that we love to travel in.
We are proud to have a partnership with Sustainable Travel International (sustainabletravel.org), a global organization dedicated to transforming tourism's impact on nature and people, to offer more sustainable solutions to support travelers through their climate mitigation journey.
With a 15+ year track record of helping individuals and businesses mitigate their carbon footprint, Sustainable Travel International is leading the way towards a net zero future for travel and tourism. Through this collaborative partnership, we aim to raise awareness around sustainable travel and provide carbon offsets to help you safeguard the planet and balance out your trip emissions.
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Training
The training phase of a corporate travel program implementation is a critical period. Travel Leaders provides initial and ongoing education presentations to travelers and travel arrangers in a variety of formats.
- Meet-and-greet with travel arrangers, executive administrators and groups of frequent travelers.
- Orientation seminars in person and online, covering travel policy, expensive procedures, service standards and feedback mechanisms.
- Internet advisories, newsletters and other internal communications that outline travel policies, new procedures and preferred suppliers.
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Travel Policy
As the backbone of corporate travel program, the travel policy serves as the primary conveyance of corporate culture to business travelers. Whether it's a mandate or recommendation, homogeneous or varied by region, a single page or multiple, travel policies are as varied as the companies that implement them. From our experience, we know these policies need strong support in every level of of the organization; from C-level executives to mid-level managers to rank-and-file business travelers. We'll help you develop a travel policy that's the perfect fit for your unique situation.
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Learn more about this featured business travel agency near you
For more details, connect with this friendly, knowledgeable travel agency today.
Safe Harbors Travel Group
Corporate Travel Management Company and NGO Specialists
Belcamp, MD
Our Specialties:ManufacturingTechnologyHealthcareEducationNon-Profit